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FAQs

Where are Crave Treatos available?

Crave Treatos are only available directly through this website.

What does it mean to be single ingredient, homemade treatos?

Unless otherwise noted, all of our treatos contain one ingredient only. Our treatos are handmade and made with human-grade, all natural and nutritious whole foods.

Are there any preservatives in the treatos?

Each item is made-to-order with no added preservatives, colouring or fillers.

Are there any preservatives in the treatos?

As all products are handmade, with no added preservatives, we do not typically have any inventory on hand. Each order is made-to-order in order to ensure that each product is made with care and is fresh when delivered. As such, your order will typically be ready approximately 5 days from when the order is placed.

How do I know which treato is best for my pet?

While we believe all of our treatos are safe for your pet (aside from any allergies), we always suggest feeding treatos in moderation and taking it slow when introducing new treatos to ensure that we don’t get any upset tummies. 

What if my pet has allergies?

We produce each batch individually to ensure that there is reduced risk of allergen exposure. While we are careful to avoid cross contamination during the creation process, please do send us a note if your pet has any known allergies so that we can be extra careful when preparing your order!

How come my treatos only last up to 4 weeks?

As all products are handmade, with no added preservatives, all treatos are best consumed before 4 weeks. Although it is possible to keep treatos fresh longer if stored in a refrigerator/freezer (see below). Yeti chews can be stored up to 6 months and elk antlers up to 1 year when stored in a safe place away from direct sunlight.

How should I store the treatos?

We recommend storing treatos in the resealable bags or in an air tight container in a cool, dry place for up to 4 weeks at room temperature and away from direct sunlight. To keep treatos fresh longer, you can store them in the refrigerator/freezer. Please refrain from leaving treatos out at room temperature after storing in refrigerator/freezer as this could lead to moisture build up. Keep an eye out for condensation because moisture could lead to mold and bacterial growth.

How do I apply my discount code?

Any discount codes can be applied at checkout.

How do I qualify for free shipping?

Free shipping is available for any order over $60 (after any discounts and before shipping and taxes). Note that shipping will apply if your order falls below $60 after applying any discounts.